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New Era Newspaper Wednesday February 7, 2018

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10 Inside BUSINESS: ICT & GADGETS Wednesday, February 7 2018 | NEW ERA Sony chief to step down Sony’s chief executive Kazuo Hirai is stepping down and handing the reins Japanese electronics giant from 1 April. Mr Hirai will remain at Sony as chairman. Mr Yoshida and Mr Hirai have been instrumental in turning Sony around to focus on smartphone image sensors. Under their efforts, the Japanese electronic giant sold off its struggling PC business and launched the successful PlayStation 4 video game console, which has sold more than 60 million units to date. the three months to December. The Japanese electronics giant compared with 92.4 billion yen in the same period the year before. “As the company approaches a crucial juncture, when we will embark on a new mid-range plan, I consider this to be the ideal time to pass the baton of leadership to new management, for the future of Sony and also for myself to embark on a new chapter in my life,” said Mr Hirai in a statement. Mr Yoshida said he wanted to build on the management foundation created under Mr Hirai’s leadership to “improve Sony’s competitiveness as a global company”. - BBC WIN YOUR DREAM WEDDING TO THE VALUE OF N$ 150 000 You could be 1 of 2 lucky couples to WIN your Dream Wedding to the value of N$ 150 000. Book any room at Hardap or Gross Barmen Resort between 5 - 28 February 2018. To qualify, just email a copy of your booking number and a short paragraph of up to 50 words describing your Dream Wedding to Each booking number qualifies for one entry. The more bookings you make, the higher your odds of winning. Ts&Cs apply. Ts&Cs at BOOK ONLINE OR CONTACT US! ☎ +264 61 285 7200 YouTube Kids app still showing disturbing videos YouTube says it is “very sorry” after more disturbing videos were found on the YouTube Kids app. Newsround found several videos not suitable for children, including one showing how to sharpen knives. Another had characters from children’s cartoon Paw Patrol on a burning plane. YouTube has been criticised for using algorithms rather than human curators to decide what appears on YouTube Kids. In 2015, two child safety groups complained after disturbing videos were found on the YouTube Kids app. YouTube said it needed to “do more” to tackle inappropriate videos being seen by children. Newsround had arranged for Katie O’Donovan. They spoke about distressing videos they had seen on the main YouTube website and app. The videos included images of clowns with blood on them, scary advertisements and messages telling them someone was at their door. Ms O’Donovan said she was “very, very sorry for any hurt or discomfort” caused by the videos. “We’ve actually built a whole new platform for kids, called YouTube Kids, where we take the best content, stuff that children are most interested in and put it on there in a packaged up place just for kids,” she said. But Newsround revealed that it had discovered inappropriate videos there too. They included Mickey Mouse characters with guns and children’s characters being injured. YouTube said it had a variety of processes in place to try and prevent inappropriate material appearing on its platforms. It told Newsround: “We ment in building the right reviewed very, very quickly. We’re also beginning to use machine learning to identify the most harmful content, which is then automatically reviewed.” Newsround asked whether there was too much content for the platform to check. YouTube remained an open platform “comes with real challenges because the content is uploaded and it is live”. right,” YouTube told Newsround, ment because things are moving so, so quickly.” According to YouTube’s Technology can distract workers rather than make them more productive, suggests a survey carried out by software giant Microsoft. Many of the 20,000 European workers questioned said a steady stream of emails, them from concentrating. Others said the way their employer deployed technology also stopped them being more productive. One expert said many staff suffered high levels of technostress. The report, which sampled views in 21 European nations including the UK, found that only 11.4% of European workers said they felt highly productive. “Modern workers have an abundance of technology at their this availability doesn’t necessarily translate into impact.” Endless amounts of updates social media made people less productive, said the report, as did other factors connected to technology. Microsoft pointed to the dangers of “constant connectivity” which brought with it the expectation that staff would respond at all hours to messages and other requests. These “flexible working” often came with the assumption that people who worked longer hours would would be more productive. suggest that a company’s “digital culture” could improve workers’ productivity and help them feel more involved. Digital culture covered the way a company viewed and used technology, it said. This involved organisations knowing what they wanted to do with the software and systems they adopted and also giving staff the proper training and other help to use it. It pointed to a number of “supporting conditions” that let people get the most out of own statistics, almost a third of internet users use YouTube, and a billion hours of video is watched by those users every day. Newsround asked YouTube whether it had a responsibility to check videos before they go on YouTube Kids. The company said: “We have a responsibility to make sure the platform can survive and can thrive so that we have a collection that comes from around the world on there.” - BBC Microsoft warns ‘distractions’ technology. These covered everything from appropriate email response times to measuring if people were happy with the tech they used to do their day-to-day jobs. In those companies that reported having a strong digital culture about 22% of employees felt highly productive, said the report. That strong sense of how technology helps also reduced the number of staff that felt disengaged to about 8%. By contrast, in companies where technology was not managed well about 20% felt disengaged. “It’s the unintended consequences you have to think through when you deploy technology,” said Sir Cary Cooper, a professor of organisational psychology at the Manchester Business School who has written extensively on the technostress staff can suffer. “We do not want to throw the technology out because it’s very good for communications, but we have not developed good guidelines on what counts as productive use of it,” he said. called ‘technostress’ in management science,” Sir Cary told the BBC, saying that it dealt with the adverse consequences of adopting novel computer systems or software. “Technologies can overload people and make them less productive because they get caught up in it rather than use it to deliver a service or a product.” Sir Cary said email had been named as the “second most who were members of the UK’s National Forum for Health and Wellbeing at Work, that he helped to co-ordinate. Acknowledging this, many can be sent in a bid to lighten the load on workers, he said. “Productivity comes from creative interchange,” he said. “It does not come from people sitting in front of machines sending emails.” - BBC

Wednesday, February 7 2018 | NEW ERA Inside BUSINESS: CONSUMER NEWS 11 Bradlows Okahandja deals with serious challenges ….as customers wait for deliveries Edgar Brandt Windhoek Bradlows, a furniture retailer in South Africa’s JD Group stable, opened a branch at the Okahandja Mall last year and already the new establishment is beset with challenges in servicing its clients. A number of clients have complained about a lack of service, alleging they had paid deposits as long ago as early January and were still waiting for delivery of February. Bradlows currently operates branches in Okahandja, Swakopmund and Walvis Bay with another two outlets planned for Windhoek in the near future. “This is unacceptable. How can a furniture shop take so long to make a delivery,” asked one client, while another questioned why the retailer was taking deposits while knowing that it cannot make deliveries. When contacted earlier for comment, Bradlows Okahandja branch manager, Jan Swartz, admitted that since its opening, the store had been experiencing serious challenges, which he referred to as an ‘Information Technology issue’. But on Monday, he stated that all the issues had been sorted out, meaning making deliveries. However, when pressed for details about when exactly these deliveries would commence, Swartz changed his tune, saying that most, but not all of the issues had been sorted out before referring this reporter to his area manager, Stoffel Steenkamp. When approached for comment Steenkamp said he was driving and promised to respond to questions as soon as he arrived at a branch at the coast. But, when following up he referred New Era to the Bradlows contacting Bradlows in South Africa, New Era was told to speak to Tony van Blerk in his capacity as the operations executive. In an attempt seemingly to block other queries, barely a few minutes after asking to speak to Van Blerk, New Era received an email from JD Group’s Legal Mackay, who requested customer complaint numbers that customers would have received when complaining about the issues they are allegedly facing. JD Group, is one of South Africa’s biggest furniture retailers which owns brands including Hi-Fi Corporation, Joshua Doore, Barnetts and Price n Pride. The JD Group was acquired by international furniture group, Steinhoff, in 2012, which relocated its primary listing to Frankfurt with the hope of attracting more investor attention. Steinhoff also acquired Pepkor, whose subsidiaries include Pep Stores and Ackermans. Steinhoff reportedly said that the steps it has taken since its announcement in December last year that it had appointed auditing firm, PwC, Beleaguered … Bradlows Okahandja branch has been accused of taking deposits but taking excessively long to deliver furniture. Photo for illustration purposes only. Photo: Contributed to investigate certain accounting irregularities have ensured that liquidity has been maintained across the group. Steinhoff last week announced that it would be halting dividend payments and approaching some of its creditors for waivers, as it seeks to hold onto its money. Steinhoff has said it will be only be statements once forensic auditors PwC have completed their independent report into the group. The Stellenbosch-headquartered retail giant, which has been under the cloud of an accounting scandal since December last year, did not would be approaching. Scammers pose as bank employees Staff Reporter Windhoek FNB Namibia has once again warned the public to be careful as an ‘old’ scam has resurfaced. This is the so-called ‘imposter scam’, where fraudsters pretend to be from FNB Namibia and manipulate customers by asking them to perform an action on their cellphone, which leads to loss of money through e-wallet payments. Said Ingrid Kahona-Katjiukua, FNB Forensics: “This is not a new scam, but every now and then the fraudsters try this again because they know customers do fall prey to easy cash scams, especially times such as these.” The scam works when a fraudster calls people at random and poses as a FNB employee enquiring about funds that need to be released for various reasons. These could include dividends, policy payouts, rewards for long standing customers or any other form of payout. The call, in most cases, is placed to a landline and the customer is then requested to enter a code on their cellphone for release of funds. This code is normally the cellphone banking string; *140*392# or *140*321# followed by what the fraudster then names but is in fact the amount the customer is about to transfer to the fraudster - e.g. 4994 ultimately sending N,994.00. “We urge customers to remain vigilant at all times – calls such these are not from FNB Namibia. The bank will never call a customer or a member of the public to release funds for dividends, policy payouts or for any form of receiving or sending money. We also do not require any ‘codes’ from a customer to release funds. Keep in mind that we will also never ask you to go through any steps on your cellphone.” Kahona-Katjiukua advised customers to be alert when receiving calls from their banks and to rather practice extra safety precautions. “Take the caller’s details and phone the bank through the switchboard number to con- scam”. MARKET OVERVIEW Change Latest 3 months 0.00% 7.13% 6 months 0.01% 7.59% CGP CAPRICORN INVESTMENT GROUP L 1807 0.06% 9 months 0.01% 7.73% NBS NAMIBIA BREWERIES LTD 4000 0.00% 12 months 0.00% 7.96% BVN BIDVEST NAMIBIA LTD 785 0.00% Change Latest FNB FNB NAMIBIA HOLDINGS LTD 4658 0.00% GC18 (R204 : 7.05%) 0.03% 7.96% ORY ORYX PROPERTIES LTD 2060 0.00% GC21 (R208 : 7.34%) 0.03% 8.16% NAM NAMIBIAN ASSET MANAGEMENT LT 68 0.00% GC24 (R186 : 8.47%) 0.04% 9.69% NHL NICTUS NAMIBIA 189 0.00% GC27 (R186 : 8.47%) 0.04% 10.08% BMN BANNERMAN RESOURCES LTD 44 -4.35% GC30 (R2030 : 8.97%) 0.04% 10.64% DYL DEEP YELLOW LTD 247 -0.40% GC32 (R213 : 9.06%) 0.04% 10.77% SILP STIMULUS INVESTMENT LTD-PREF 12129 0.00% GC35 (R209 : 9.35%) 0.03% 10.78% FSY FORSYS METALS CORP 111 0.00% GC37 (R2033 : 9.18%) 0.04% 11.18% TUC TRUSTCO GROUP HOLDINGS LTD 900 0.00% %Change Latest B2G B2GOLD CORP 3653 1.75% Gold -0.32% $ 1,344.47 Platinum -0.80% $ 999.66 Copper 0.00% $ 7,119.00 Brent Crude -0.32% $ 69.60 %Change Latest NSX (Delayed) -0.08% 1363.36 JSE All Share -1.01% 58,661.57 SP500 -0.06% 2,821.98 FTSE 100 -0.25% 7,471.51 Hangseng -0.12% 32,601.78 DAX -1.20% 12,847.69 %Change Latest Financials -1.38% 17,293.54 Resources -0.06% 37,623.54 Industrials -1.39% 77,445.60 %Change Latest N$/US dollar 0.91% 11.9662 N$/Pound 0.62% 17.0117 N$/Euro 0.72% 14.9386 US dollar/ Euro -0.22% 1.2483 Latest Previous Namibia Inflation (Dec 17) 5.2 5.2 Bank Prime 10.50 10.50 BoN Repo Rate 6.75 6.75

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New Era Newspaper Vol 22 No 167