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New Era Newspaper Wednesday November 29, 2017

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16 ADVERT Wednesday, November 29 2017 | NEW ERA ||Kharas Regional Council ||KHARAS UPDATE Private Bag 2184, Wheeler Street, Education Building, Keetmanshoop, Namibia Tel: +264-63-221 900 E-mail: ||KHARAS REGIONAL STRATEGIC PLAN 2017-2022 We wish to bring it to the attention of our stakeholders that, following the formulation of the new Regional Strategic Plan 2017-2022, the ||Kharas Regional Council has reviewed its high level statements, namely: Vision and Mission to the following: Vision: To be the preferred region for investors and citizens to live and work in. Mission: To promote, facilitate and coordinate sustainable socio-economic development. To achieve the above, the ||Kharas Regional Council continues to be guided by the mandate as derived from the Namibian Constitution, Article 103, and the Regional Councils Act 22 of 1992, to plan and promote socio-economic development in the region for the benefit of all its inhabitants. ||Kharas Regional Council responds to orphanage fundraising The Ministry of Safety and Security in Keetmanshoop last month hosted a fundraising Gala Dinner for Hope of Christ Orphanage. The ||Kharas Regional Council responded with a donation of 20 bags of In the picture, from right: Superintendent Ronnie Hoaeb of the Keetmanshoop Cor- of ||Kharas Regional Council, Johanna Il- Johannes Kido receiving the handover. Core Principles Standards: Setting, monitoring and publishing clear standards of service that individual members of the public can reasonably expect. Courtesy and Helpfulness: Providing a courteous and helpful service, which is run to suit the convenience of those entitled to the service: services being provided by public servants who can be identified readily, through wearing name badges, by their customers. Information: Providing information about public services in a manner which is readily understandable. Consultation and Choice: Ensuring regular consultation and communication with those who use services, taking their views and priorities into account – to provide a choice wherever possible. Accountability: Providing details of performance against targets and identifying who is responsible. Openness/Transparency: Disclosing how public services are managed, and the cost and performance of specific services. Non-Discrimination: Ensuring services are available and applied equally to all. Quality of Service: Publicising complaint procedures with independent reviews where possible. Providing where errors have been made, an apology, full explanation and early correction of the error. Value for Money: Providing efficient and economic public services within affordable resources. Accessibility: Ensure accessibility to public service by accommodating the service needs of users. The five-year Strategic Plan will focus mainly on three Strategic Pillars: Pillar 1: Socio Economic Development Strategic Objectives: Enhance Spatial Planning Improve Key Infrastructure Provide Basic Services and Housing Enhance Food Security Promote Economic Opportunities Ensure Inclusive and Equitable Quality Education For All Pillar 2: Stakeholders Management Strategic Objective Promote Stakeholder Engagement Pillar 3: Operational Excellence Strategic Objective Ensure Organisational Performance

Wednesday, November 29 2017 | NEW ERA ADVERT 17

New Era

New Era Newspaper Vol 22 No 167